Effective Date: 25.04.2026
Website: https://sillinelli.com/
Contact: silli.nelli21@gmail.com
1. Order Processing
All products are made to order using a print-on-demand (POD) process. Please double-check model, size, colour, design, type etc matches your requirements before before placing order.
- Orders are processed after purchase
- After 24 hours, orders are sent to production and cannot be modified or cancelled
2. Shipping & Delivery Times
Estimated delivery times (excluding production):
- United States: Orders arrive within ~5 business days after production
- International: Delivery times vary and may take up to 3 weeks from the date of purchase
Please note:
- These are estimates, not guarantees
- Delays may occur due to production demand, shipping carriers, or customs
3. Shipping Method
- Orders are fulfilled and shipped directly by our print-on-demand partners
- Shipping carriers may vary depending on destination
4. Tracking
Where available, tracking information will be provided once your order has been shipped.
5. Shipping Issues
We are not responsible for:
- Delays caused by shipping carriers
- Customs delays for international orders
- Incorrect shipping addresses provided by customers
If you experience an issue, contact us at: silli.nelli21@gmail.com
6. Contact
For any shipping-related questions:
Email: silli.nelli21@gmail.com