Effective Date:25.04.2026
Website: https://sillinelli.com/
Contact Email: silli.nelli21@gmail.com
1. Introduction
Sillinelli (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data in compliance with applicable privacy laws, including:
- The General Data Protection Regulation (EU) 2016/679 (“GDPR”)
- The UK GDPR and Data Protection Act 2018
- The California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”)
- The Australian Privacy Act 1988 (Cth)
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from https://sillinelli.com/.
2. Data Controller
For the purposes of GDPR and equivalent laws, Sillinelli is the data controller of your personal data.
Contact: silli.nelli21@gmail.com
3. Personal Data We Collect
3.1 Information You Provide
- Name
- Billing and shipping address
- Email address
- Phone number
- Account login credentials (if applicable)
3.2 Payment Information
Payments are processed securely via WooCommerce and its third-party payment providers. We do not store full credit/debit card details.
3.3 Automatically Collected Data
- IP address
- Browser type and version
- Device information
- Usage data (pages viewed, time on site)
- Cookies and tracking data
4. Legal Bases for Processing (GDPR)
We process your personal data under the following legal bases:
- Contractual necessity – to process and deliver your orders
- Legitimate interests – to improve our services and prevent fraud
- Consent – for marketing communications and non-essential cookies
- Legal obligation – to comply with tax, accounting, and legal requirements
5. How We Use Your Information
We use your personal data to:
- Process transactions and deliver orders
- Provide customer support
- Communicate order updates
- Improve website functionality and user experience
- Detect and prevent fraud
- Comply with legal obligations
- Send marketing communications (with consent where required)
6. Cookies and Tracking Technologies
We use cookies in accordance with applicable laws.
Types of cookies:
- Essential cookies – required for website functionality
- Analytics cookies – help us understand user behavior
- Marketing cookies – used for advertising (only with consent where required)
EU/UK users will be presented with a cookie consent mechanism in accordance with GDPR and ePrivacy Directive requirements.
7. Sharing and Disclosure of Data
We may share your data with:
- WooCommerce and payment processors
- Shipping and logistics providers
- IT service providers (hosting, analytics, email services)
- Legal or regulatory authorities when required
We do not sell personal data.
8. International Data Transfers
As a global eCommerce business, your data may be transferred outside your country of residence, including to countries that may not provide the same level of data protection.
Where required under GDPR, we ensure appropriate safeguards such as:
- Standard Contractual Clauses (SCCs)
- Transfers to jurisdictions deemed adequate by the European Commission
9. Data Retention
We retain personal data only as long as necessary for:
- Fulfilling contractual obligations
- Legal and tax compliance
- Resolving disputes
10. Your Rights
10.1 GDPR / UK GDPR Rights
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure (“right to be forgotten”)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
You may also lodge a complaint with your local data protection authority.
10.2 California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request access to your personal data
- Request deletion of your data
- Correct inaccurate data
- Limit use of sensitive personal information
- Opt out of the “sale” or “sharing” of personal data (note: we do not sell data)
- Non-discrimination for exercising your rights
To exercise your rights, contact: silli.nelli21@gmail.com
We will verify your identity before processing requests.
10.3 Australian Privacy Rights
Under the Australian Privacy Act, you have the right to:
- Access your personal information
- Request correction of inaccurate or outdated data
- Make a complaint regarding privacy breaches
Complaints can also be made to the Office of the Australian Information Commissioner (OAIC).
11. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no online system is completely secure.
12. Children’s Privacy
Our website is not intended for children under 13 (or equivalent minimum age in your jurisdiction), and we do not knowingly collect their personal data.
13. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
14. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised “Effective Date.”
15. Contact Us
If you have questions or wish to exercise your rights, contact:
Email: silli.nelli21@gmail.com